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    • 🚚

    Shipping Policy

    Keshiva Herbal · Carefully Packed · Safely Delivered

    Last Updated: September 24, 2026

    From Our Hands to Your Home 🌿

    At Keshiva Herbal, we carefully prepare and pack every order so that your herbal and natural products can reach you safely. We aim to make the delivery process simple, secure and convenient.

    01

    Order Processing

    Orders are generally processed after successful order confirmation and payment verification. We make reasonable efforts to dispatch orders as quickly as possible.

    Note: Processing time may vary during weekends, public holidays, promotional periods or periods of high order volume.
    02

    Shipping & Delivery

    Once your order has been dispatched, it will be handed over to the applicable delivery partner. Delivery time may vary depending on your location and courier availability.

    • Delivery timelines may vary by location.
    • Remote areas may require additional delivery time.
    • Unexpected courier or weather delays may occur.
    03

    Shipping Charges

    Applicable shipping charges, if any, will be displayed during the order or checkout process before the order is completed.

    04

    Order Tracking

    Where tracking information is available, customers may receive tracking details after the order has been dispatched. Tracking availability depends on the delivery service used.

    05

    Delivery Address

    Customers are responsible for providing a complete and accurate delivery address, including the correct mobile number and postal code.

    Important: Keshiva Herbal may not be responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
    06

    Damaged or Missing Package

    If your package appears damaged or if you believe an item is missing, please contact Keshiva Herbal as soon as reasonably possible with your order details and relevant photographs, if available.

    07

    Delivery Delays

    Delivery may occasionally be delayed due to circumstances beyond our reasonable control, including weather conditions, courier disruptions, public holidays, natural events or other unforeseen circumstances.

    08

    Contact Us

    If you have any questions about your order or delivery, please contact Keshiva Herbal using the information below.

    🌿

    Keshiva Herbal

    We are here to help you with your order and delivery-related questions.

    ✉ Email
    ishitabhadani008@gmail.com
    ☎ Phone
    82004 64482
    📍 Address
    B2 - 105 Royal Township,
    Near Avadh Residency,
    Valak Patiya, Surat - 395008
    TOP